Call us “old-fashioned”, but we take great pride in building a lasting relationship with every single one of our clients.
We believe that great customer service is at the foundation of a good business, and work hard at it day in, day out.
We think it shows in the client feedback we receive. See for yourself:
(All testimonials below are from real clients and not paid for)
I have nothing but good things to say about Shane and Wisdom Trading.
Shane is very knowledgeable and readily available. I would recommend his services to anyone who wants to trade domestic and/or foreign futures markets: A+
I have been extremely pleased with Wisdom Trading and the WebOe platform, in terms of the number of products available for trading, ease and speed of use, as well as the reliability.
Although many brokers offer great service, most offer only great excuses. Wisdom actually delivers!
Shane has been my broker since 1998.
In 1999, I opened a track record account with Shane to document the performance of our systems.
Since Shane started trading this account, his execution has been flawless. Shane trades my systems for a large number of clients, and I've never had negative feedback.
If you want a strategy executed perfectly, trade with Shane at Wisdom Trading.
I have been a client of Wisdom trading for over the last year.
I have found Shane and his company to be competent, capable, knowledgeable, and a vital component of building my CTA business.
I would highly suggest him.
Our financial firm has been using Wisdom Trading since 2007.
When MF Global crashed, Wisdom Trading did an absolute stunning job informing investors of updates, conference calls, notifications, options and were there every step of the way insuring refunds.
Our firm's loss was less than 2% compared to others which went up to 20% thanks to Wisdom Trading. I have referred a lot of clients to Wisdom Trading which all have been 100% satisfied. If you are an investor, either new or old to the game, then use the innovation, professionalism and integrity of Wisdom Trading.
I've robo-traded using three different brokers and I'm happiest (by far) at Wisdom Trading.
They have a level of service that others do not.
"legendary" Trading Blox forum contributor,
Wisdom Financial provides excellent execution and system management services.
I am a very satisfied client.
I like to work with you because of:
• Fantastic customer service, all my questions (e.g., can I trade this market or not) have always been answered very quickly, usually in a matter of hours
• If I want to give up the execution of my trades, I feel fully comfortable doing so and have never experienced any issue
• Always helped me sort out quickly any issue with the FCM (incorrect statement, trade booked incorrectly by the FCM...)
• The team at Wisdom was of great help during the failure of MFG, from keeping me informed to helping me sell my claims• You helped me make the best use of the FCM's platform (i.e., how to deal with the absence of MOO order)
• I know that if I have any problem in the execution of my trading system you will be on my side to sort it out
Wisdom Trading has an excellent team of systematic trading professionals. They are very knowledgeable and provide our clients with outstanding execution and excellent customer service. We’re proud to feature them as one of our recommended brokers.
We are newbies to the futures markets. Fortunately, Wisdom Trading has made our entrance extremely easy and efficient. No matter how simple or complex our questions, Shane and his staff were ever-present, patient, and willing to share their knowledge. I wish we had taken this route to hedge our inventory years ago.
A good broker executes customer’s orders efficiently and without error.
A great broker, however, is also a special breed of analyst/technician with a deep understanding of what really moves the markets. This understanding enables them to extract every possible point from trades which is often the difference between a winning and losing year.
Shane Wisdom is a great broker!
Wisdom Trading exceeds expectations year after year. Their vast experience and knowledge of the global futures markets will save you time and money when it comes to execution, rolls and research.
The entire staff puts a great deal of effort into the relationship and I am truly appreciative of all they have done for me.
Mr. Wisdom is the most responsive broker with whom I have ever traded. He is an expert in the trading programs and systems that he uses.
His explanation of the systems has been of great aid to my understanding of the rhythms in commodity trading. His support and responsive communication have made trading far more enjoyable than I have ever experienced. My trading is much improved since I became Mr. Wisdom’s client.
When I finally decided to delegate my systems' execution systems, I interviewed a couple of robo brokers and found Wisdom Trading to be the most flexible.
They can trade systems the way you want it, and they take signals from high-end encrypted software all the way down to a bunch of rules written down on paper. Shane knows what he's doing, is a pleasure to work with, and responds to emails promptly. Highly recommended.
Angie Wisdom’s personalized customer service and prompt execution is best-in-class. She is a great professional. It has been a real comfort to know Angie was always there when I needed help over the last two years.
I wanted to let you know that I truly appreciate you.
You have always been there whenever I have had doubts, worries, questions; whatever it might be…
What more could I ask for! Thank you!
As a managing partner of a small hedge fund, I was looking for a trend following strategy that would complement and diversify, yet not slow the pursuit of high octane alpha returns our current systems employ. Wisdom Trading's wealth of knowledge, ability to articulate this (there are no secrets), knowledge, and seamless execution has been wonderful. "Team Wisdom Trading" is a class operation and regarded as an integral partner in our journey to seek not only superior returns, but knowledge within the futures arena.
As a satisfied client, I’m just writing to tell you how much I have appreciated and enjoyed working with you personally. You have always been available to me and have kept me informed and in the loop. I have particularly appreciated your candor in discussing with me your experience with the other commercially available trading systems.
Clearly, you are interested in the continuing success of your clients.
Your attention to personal service is outstanding. It’s truly been a positive experience working with you, and I know your efforts will have a positive impact on my continuing success in trading with your firm.
Shane Wisdom has always paid attention to details, and we are confident his firm will trade our program correctly for the benefit of their clients.
Shane is a diligent, knowledgeable broker who puts the success of his clients foremost in his emphasis upon a conservative, portfolio approach to the futures markets.
Mr. Shane, you are very helpful, responsive in communications, knowledgeable and professional when working with your customer. While I live +12 hours ahead of you, running my own execution would create a disaster while I have other things to do in the early morning.
To have you do the execution I get less stress and I can go on business trip without having to worry about the executions.
The brokers at Wisdom Trading do an excellent job executing our trading programs for Mariner Futures.
Your attention to detail and knowledge in the area of systems trading and risk management is exceptional.
We’re proud to recommend Wisdom Trading and thank you for representing us.
Having known Shane Wisdom for 5+ years, I can highly recommend him for outstanding professionalism and market knowledge towards the customer. His diligence and integrity in all matters concerning my account is exemplary.
This is at least as important as finding a good system and money management plan.
Having been active in the futures markets since 1970, I would not seek to trade my account elsewhere.
I have had a great experience with Wisdom Trading. I don't require a lot of hand holding but when I did need my hand held after the MFG debacle -- Shane and Angela held my hand and walked me through every step of the process. They were proactive and forthcoming with all information that I needed to know. Thanks for your help. On a day to day basis they get answered what I need answered. Thanks again
Wisdom Trading has the widest market coverage of all the brokers I have looked at. As diversification is important to enhance my trading systems performance, Wisdom Trading was the obvious choice to build a portfolio fo global futures. I also appreciate the fact that you can tell Shane and his team have a strong knowledge and experience of all these exotic markets, which "comes in handy" in many occasions. I strongly recommend Wisdom Trading for global markets access and their excellent support.
I have had Wisdom Trading manage all of my system trading since 2004.
I could not be happier for it.
Not having to worry about data download and order generation several times a day makes life so much easier.
And knowing with certainty that all my orders will be executed exactly as per the systems gives me great peace of mind: no second-guessing the system and/or making costly mistakes.
Stress levels are much lower thanks to Wisdom Trading and I still benefit from my trading systems results!
They have my top recommendation.
In the years that Mr. Wisdom has managed my account I have found him to be exceptionally knowledgeable of systems and the markets.
He is reliable, responsive to my needs, and has maintained professionalism and customer focus in extreme markets.
Mr. Wisdom has differentiated himself from others in his profession through consistent hard work, unyielding reliability, and relationship-based customer service.
Shane Wisdom has been invaluable in helping me design and execute my futures trading strategies. I would not have been able to implement my systems without his personal assistance with system design, portfolio selection, execution and timely adjustments along the way to fit my needs.
He is extremely responsive, knowledgeable and pleasant to work with and all for very reasonable fees.
San Francisco, CA.